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Doctor with Tablet

Text Message and Privacy Policy

 

 

 

At Age Well Physical Therapy, your privacy is a priority. This policy explains how we collect, use, and protect your personal information in connection with our SMS (text messaging) program, which is registered with The Campaign Registry (TCR) for compliance with 10DLC regulations.

📱 Nature of Messages

All text messages sent by Age Well Physical Therapy are conversational in nature. These include, but are not limited to:

  • Appointment confirmations or reminders

  • Health-related updates or instructions

  • Responses to inquiries or requests

We do not send promotional or marketing messages via SMS.

🔄 Message Frequency & Charges

  • Message frequency varies based on your needs and ongoing communication.

  • Message and data rates may apply, depending on your mobile plan.

  • You are responsible for any charges imposed by your mobile carrier.

Opt-In Process:

Clients may consent to receive text messages from Age Well Physical Therapy, LLC by completing online forms at
https://www.agewellphysicaltherapy.com/textconsent.

🔐 Data Collection & Usage

Opt-In Process:

Clients may consent to receive text messages from Age Well Physical Therapy, LLC by completing online forms at
https://www.agewellphysicaltherapy.com/textconsent.

Your information is used only for healthcare-related communication and scheduling purposes. We do not share or sell this data to third parties for any reason.

🔒 Data Protection & Retention

We use secure systems and internal access controls to safeguard your personal data. Only authorized personnel may access your information, and all access is monitored.

Your data is retained only while you are subscribed to our SMS service. You may request deletion of your information at any time by contacting us directly.

❌ Opt-Out Instructions

You may opt out of receiving SMS messages from Age Well Physical Therapy at any time by replying with any of the following keywords:

  • STOP

  • UNSUBSCRIBE

You may also opt out by:

Once your opt-out request is received, your number will be removed from our SMS list within 24 hours. A final confirmation message may be sent to confirm your removal.

 



We have implemented strict internal controls and procedures to prevent unauthorized access, use, or sharing of your information within our organization. Only authorized personnel have access to your data, and all access is monitored and restricted according to our internal policies.
 

 

•      MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

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•      Messages are recurring, and message frequency varies.

 

 

•      Contact Age Well PT at 484-393-2243 or teammates@agewellphysicaltherapy.com for HELP or to STOP receiving messages.

 

•      Opt-Out: You can opt out of the SMS list at any time by texting OPT OUT, emailing, teammates@agewellphysicaltherapy.com  or calli 484-393-2243. 

After unsubscribing, you will receive a final email to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

 

 

•      You can request HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

 

•      Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Age Well Physical Therapy will not sell, rent, or share the collected mobile numbers

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